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Generation
The world’s workforce is diversifying. See the vignette of flight crews for illustration:
Flight crews interact with the aircraft’s automated flight system. Typically, before take-off, the more junior First Officer will enter the aircraft performance data and the flight plan data into the computer. It is then standard procedure for the Captain to check the data entered. Recently, Captains report that younger First Officers tend to be less diligent about monitoring the accuracy of their typing actions. When the Captain points out an error in the data input, the First Officer will simply correct the wrong input.
The above interaction has been labelled as an illustration of the ‘undo generation’: individuals that grew up with the technology that provides sufficient flexibility to ‘undo’ incorrect inputs or actions. This mindset is subconsciously transferred over to the interaction with an aircraft computer, without perhaps full appreciation of the potential repercussions of wrong inputs. Differences in perceptions, outlooks, attitudes, and experience among team members belonging to different age-defined generations can therefore produce ‘tensions’ with possible implications for outcomes, such as flight safety.
The world’s workforce is diversifying. See the vignette of flight crews for illustration:
Flight crews interact with the aircraft’s automated flight system. Typically, before take-off, the more junior First Officer will enter the aircraft performance data and the flight plan data into the computer. It is then standard procedure for the Captain to check the data entered. Recently, Captains report that younger First Officers tend to be less diligent about monitoring the accuracy of their typing actions. When the Captain points out an error in the data input, the First Officer will simply correct the wrong input.
The above interaction has been labelled as an illustration of the ‘undo generation’: individuals that grew up with the technology that provides sufficient flexibility to ‘undo’ incorrect inputs or actions. This mindset is subconsciously transferred over to the interaction with an aircraft computer, without perhaps full appreciation of the potential repercussions of wrong inputs. Differences in perceptions, outlooks, attitudes, and experience among team members belonging to different age-defined generations can therefore produce ‘tensions’ with possible implications for outcomes, such as flight safety.